FAQs

Your Questions, Answered

We’re Here to Help!

By providing clear, timely answers to frequently asked questions, we hope to create a smooth and enjoyable experience for both current and prospective residents at Trailside. By offering easy access to important information, we make it simple to find solutions to common queries, helping everyone feel informed, confident, and at ease in their home.

Screening Criteria:

SCREENING CRITERIA In order to be considered for residency, the primary applicant must be at least 55 years old, with a minimum age of 40 years old for additional applicants and/or occupants, and meet the following screening criteria with regard to income, credit, criminal and rental histories. All applicants must have a social security number for proper processing. If an applicant does not have a social security number, the application can be considered with a cosigner/guarantor that has a social security number. Applicants will be considered on a case by case basis if a minimum of two (2) of the income, rental, and credit standards are met:

What is the application fee, and is it refundable?

The application fee is $45 and is non-refundable. This fee covers the cost of processing your rental application, including background and credit checks. The application fee must be paid at the time you submit your application, and it cannot be refunded regardless of the outcome of the screening process.

What are the requirements to apply for an apartment?

To be considered for residency, applicants must:

Be at least 55 years old.
Have a Social Security number (or a co-signer/guarantor with one).
Meet income, credit, criminal, and rental history screening criteria.

Income Requirements:

Total gross income of applicant(s) must be at least two times the amount of rent. All sources of income must be verifiable. Equity and assets may be considered for individuals with monthly incomes less than two times the rent. CREDIT Credit reports: Credit reports containing history of late payments, liens, judgments, bankruptcies, charge-offs and accounts closed by credit grantor are all grounds for denial of the application. Applicants with a history of three (3) or more NSF checks may be denied. Collections/Judgments: Applicants with outstanding (unpaid) collections or judgments may be denied. Extenuating circumstances will be considered in the event of medical or other catastrophes. These circumstances must be adequately explained and be verifiable. Bankruptcy: All applicants with a bankruptcy will be evaluated on a case-by-case basis and extenuating circumstances may be considered in the event of medical or other catastrophes. These circumstances must be adequately explained and be verifiable. Any applicant that is accepted based on extenuating circumstances may be required to provide an additional security deposit equal to a minimum of one months rent and / or may be required to provide a credit worthy co-signer.

Credit Requirements:

Credit history with late payments, liens, judgments, bankruptcies, charge-offs, or accounts closed by creditors may result in denial.
Applicants with 3+ NSF checks may be denied.
Unpaid collections/judgments may result in denial (extenuating medical or catastrophe-related circumstances may be considered).
Bankruptcy cases will be evaluated individually.
Accepted applicants with extenuating circumstances may need to pay an additional security deposit (minimum 1 month’s rent) or have a co-signer.

Public History:

Applicants with a conviction of a felony within the last 7 years will be denied (felonies over 7 years old, may be reviewed on an individual basis). Gross-misdemeanors within the last 3 years, two (2) DUIs within one (1) year, a misdemeanor charge for assault or drug related activity, or a chronic history of criminal convictions may be denied. Applicants with dependents in the household with a record of convicted offenses listed above may be denied. An application will be denied if the applicant has active charges for criminal charges that would disqualify the applicant if convicted. This list is not all inclusive. Please inquire with management for a full list of criminal conviction screening criteria.

Rental History:

Applicants with an unlawful detainer (eviction) may be denied. Applicants with a foreclosure may be denied. Applicants must provide verifiable housing history for the past ten (10) years or past three (3) residences, whichever is longer. Applicants with a history of three (3) late rental or mortgage payments within one (1) year may be denied. Applicants with a negative rental reference, including but not limited to, lease violations, behavior problems, housekeeping problems, pest infestation problems, history of disturbing the peace, history of property destruction, rental history that cannot be verified and/or omission of an address on the rental application may be denied. Applicants who owe current or previous Landlord money may be denied. Applicants who have previously rented from us who have had a lease terminated/nonrenewed may be denied.

Occupancy Standards:

Only the individuals listed on the lease are allowed to reside in the apartment. Occupants must have a minimum age of 40 years old, with at least one household member having a minimum age of 55. One Bedroom: A maximum of two (2) people may occupy. Two Bedroom: A maximum of four (4) people may occupy.

False Information:

Any applicant found to have knowingly falsified, misrepresented, or withheld any information on an application will be denied residency. This property complies fully with all federal, state and local Fair Housing, Civil Rights and Equal Opportunity Laws.

Fair Housing Compliance:

We comply with federal, state, and local Fair Housing, Civil Rights, and Equal Opportunity Laws.

Business Relationship Policy:

The relationship between a landlord and a tenant is a business relationship. A courteous and businesslike attitude is required from both parties. We reserve the right to refuse rental to anyone who is verbally abusive, swears, is disrespectful, makes threats, has been drinking, is argumentative, or in general displays an attitude at the time of the unit showing and application process that causes management to believe we would not have a positive business relationship.

General Information

Are co-signers accepted?

Yes, restrictions apply.

What is the security deposit?

The security deposit is $500.

Are pets allowed?

Yes, up to 2 pets per apartment.

up to 2 cats or dogs. $250 fee, $40 monthly pet rent, no weight limit.

Are garages available for rent?

Yes, Attached garages are available for rent at $150/month.

What utilities are included in the rent?

Tenants are responsible for all utilities, plus a $3.95/month utility administration fee.